Visa application processes are sometimes complex and challenging.
Travel and Sport acknowledges this fact and offers a Visa advice service to guide applicants in the visa application process. In no way do we act as your agent but we merely advise and assist. This service is only available for individuals/groups that have booked their travel arrangements through Travel and Sport.
Making use of our service is free and optional and does not exonerate the user of any responsibility regarding the acquiring of a visa and the user acknowledges this fact.
Travel and Sport, including its employees, will not be held responsible or liable for any costs or damages or consequential damage or losses incurred due to
- the delay of documents,
- non-issuance, rejection or denial of any visa application whatsoever,
- loss of passport and related documents,
In the case where applications are checked and/or submitted on behalf of the applicant, Travel and Sport is not obligated to accept any late applications or documents if the due date for documents to be submitted are missed by the applicant. The responsibility to submit the documents/application as well as extra costs incurred with the relevant authorities will then fall on the applicant solely.
Travel and Sport cannot guarantee the issuance of any visa. The decision to grant a visa lies solely with the Embassy or High Commission of the relevant country involved.
All visa fees (including visa service fees) are subject to change without prior notice and is determined by the Embassy, High Commission and/or third-party visa center concerned.
Requirements and processes are determined by the Embassy or High Commission concerned and not by Travel and Sport. The Embassy or High commission reserves the right to amend the requirements or processes without prior notice.
Some countries prescribe specific visa agents that charges a fee to handle their visa applications. Travel and Sport can advise and assist in these cases, but the fee charged by the appointed agent still has to be paid by the user.
View our visa centre contact info page.